Help Center

Simply add as many items as you wish to your shopping cart while browsing our store. Once you want to proceed with the order - do so by going to the cart and clicking "checkout". Follow the instructions by providing us with delivery information and select payment method the for your XXL goods - we will ship your package within 4-7 business days.

Our XXL support team is always happy to guide you at any step!

Shipping destinations:

• We ship worldwide!
• Shipping time might vary depending on location, shipment method and other factors.
• Shipping options and price vary, enter your address and your shipping rates will be shown at checkout.

1. Canada

Duties and taxes applied at check-out according to the state/province of the shipping address.

2. United States

Duties are included. Taxes are applied at check-out according to the state/province of the shipping address.

3. United Kingdom

United Kingdom: 20% VAT is paid at checkout. Orders over 135 Pound sterling may attract additional import duties. Notice 143, packages may not be delivered until additional charges are paid.

3. International shipments outside of Canada & USA

Your order may be subject to import duties and taxes, which incur once a shipment reaches your country. Please note that XXL & CO LTD. does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. The general amount for duties and taxes fee is about 20% of the dollar amount of the merchandise. For more information, please contact your local customs office for specific amounts and percentages. Keep in mind that we are not responsible for paying additional charges for customs clearance and we’re not able to reimburse you for duties and taxes paid upon delivery. Customs policies vary widely from country to country. Please note on rare occasions customs agents may delay delivery of some packages.

Foreign Transaction Fees

XXL & CO does not charge additional fees other than the total amount owed for the order. Other fees applied by your bank are not under the control of XXL & CO. We are based out of Canada and our ‘home’ currency of Canadian dollars will show up on the final receipt.

International taxes might be applied depending on your country's taxes policy.

Customs duty is calculated as a percentage of the customs value of the goods: The percentage or rate varies depending on the type of goods. 

You can check the tariff applicable in the TARIC database for EU and Import calculator for USA.

The customs value is made up of:

• the price paid for the goods
• the insurance cost
• the shipping cost

Your 100% satisfaction is important for us. We offer a 15-day Exchange Policy on our apparel only:

• Timing: we have a 15-days Return & Exchange Policy, since the day item was received.
• To be eligible for an exchange, goods must be unused, undamaged 
• For exchanges, please email support@xxlandco.com with the subject ‘Exchange’ and include your order number, name and the reason for the exchange.
• Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when shipping goods to avoid "lost packages" situations.
• Please note that customers are responsible for shipping costs of exchange items.
• When item is received and inspected, customer receives a confirmation email, notifying about the status of the exchange.