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We Will Always Be Here For You
Shipping Service Related Impact due to Covid-19
EXPECT DELAYS. Our carriers have informed us of delays due to record-breaking e-commerce orders, COVID-19 closures and safety concerns, as well as weather events. Your order may be impacted by these delays.
All orders outside of Canada may experience a delay due to high demand and restrictions posed by COVID-19. All orders over $20 CAD may be automatically required to go through a customs clearance processing. Kindly note Canadian Customs has experienced a high rate of absenteeism due to COVID-19 delaying the processing of packages. They are working cautiously to get your packages to you!
When you place your order you will be notified with your order confirmation within 15 minutes. If you did not receive an order confirmation please email us, firstname.lastname@example.org.
When your order has been shipped you will receive a second email with your shipping notification via email provided within 4-7 business days from placing your order. Business days do not count as holidays and or weekends.
Expect major delays in standard shipping during this time and with expedited, Xpress or priority shipping. Canada Post can no longer guarantee regular or on-time shipping estimates given the current global situation as they accommodate the increased service demands with mail and parcel delivery of Christmas-level volumes of mail and limited staff.
If your tracking shows a label has been created: Our production team has shipped your package, but it could still be at the post office. Many carrier facilities are operating at full capacity with a backlog of scanning packages due to limited staff. There may not be updated tracking events for you to check on until your parcel has been scanned and sorted, or is Out for Delivery.
If your order is in transit: Kindly note that your package may be held by the carrier for delivery at a later date due to the world circumstances beyond their control as carriers quarantine some packages. There may not be updated tracking events for you to check on until your parcel is Out for Delivery.
There is nothing more to do your your part, we're taking good care of your order!
If you would like to track your order, opt for the expedited shipping options.
Please read the latest COVID-19 service updates from Canada Post.
The good news—We have had MANY orders on-time (even earlier than estimated) your order is not guaranteed to be late but this is just a precautionary step we need to take to inform you of the current global situation and possibility of expected delays.
A HUGE XXL thank- you in advance for your patience.
Our Prevention Policy for COVID-19
As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues with the health and safety of our workers, customers and communities.
At XXL & CO LTD., taking care of the community and our team of employees is important to us.
We are aware of proper hand washing protocol, work areas are cleaner prior to shipping each package and cleaned at the end of each day.
As always, our XXL Support team remains available if you have further questions! email@example.com
Thank you for your patience and understanding. We're all in this together.
The scrunchies hold buns and high ponytails just as well as a regular elastic but leave my hair crease-free. ... plus, it makes my hair feel healthier. The material is super gentle, so I have yet to deal with any breakage. And, while not the most important aspect, it helps that the scrunchies look super cute on your wrist. I simply love the designs!
Iris has a special place in my heart because it is my second name! The rainbow colors are so bright. And perfect for pride month too
I love these scrunchies so much! I have about 7 of them now.
My new beach scrunchie!!! So vibrant and full of personality!
I absolutely love rainbows and live for Pride. Knowing I was contributing to an LGBTQ+ Organization while being able to rock my rainbow made this purchase even more special.
Love the rainbow scrunchie - it has great hold, doesn't damage my hair, and looks effortless.
Loveee it! I get so many compliments. It holds my hair (I have a lot of it) and most scrunchies just can’t give me the extra “umph”
Love my collection! All the colors are so fun!
I love it so much! It goes with everything and is so cute and fun to wear it
I finally have something to wear for Pride month!
Love it so much! Can't wait to order more! I have such long thick hair and I don't like to cut it so I use scrunchies to put it up and they always end up breaking cuz my hair is so thick, but these XXL ones don't break in my hair! :)
Baught the iris for my niece she loves it
I absolutely love all Xxl scunchies but this ones colors are the best! Wearing it instantly just makes my mood happier!
Absolutely love this scrunchie. This is a vertical stripes one.