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We Will Always Be Here For You
Shipping Service Related Impact due to Covid-19
EXPECT DELAYS. Our carriers have informed us of delays due to record-breaking e-commerce orders, COVID-19 closures and safety concerns, as well as weather events. Your order may be impacted by these delays.
All orders outside of Canada may experience a delay due to high demand and restrictions posed by COVID-19. All orders over $20 CAD may be automatically required to go through a customs clearance processing. Kindly note Canadian Customs has experienced a high rate of absenteeism due to COVID-19 delaying the processing of packages. They are working cautiously to get your packages to you!
When you place your order you will be notified with your order confirmation within 15 minutes. If you did not receive an order confirmation please email us, firstname.lastname@example.org.
When your order has been shipped you will receive a second email with your shipping notification via email provided within 4-7 business days from placing your order. Business days do not count as holidays and or weekends.
Expect major delays in standard shipping during this time and with expedited, Xpress or priority shipping. Canada Post can no longer guarantee regular or on-time shipping estimates given the current global situation as they accommodate the increased service demands with mail and parcel delivery of Christmas-level volumes of mail and limited staff.
If your tracking shows a label has been created: Our production team has shipped your package, but it could still be at the post office. Many carrier facilities are operating at full capacity with a backlog of scanning packages due to limited staff. There may not be updated tracking events for you to check on until your parcel has been scanned and sorted, or is Out for Delivery.
If your order is in transit: Kindly note that your package may be held by the carrier for delivery at a later date due to the world circumstances beyond their control as carriers quarantine some packages. There may not be updated tracking events for you to check on until your parcel is Out for Delivery.
There is nothing more to do your your part, we're taking good care of your order!
If you would like to track your order, opt for the expedited shipping options.
Please read the latest COVID-19 service updates from Canada Post.
The good news—We have had MANY orders on-time (even earlier than estimated) your order is not guaranteed to be late but this is just a precautionary step we need to take to inform you of the current global situation and possibility of expected delays.
A HUGE XXL thank- you in advance for your patience.
Our Prevention Policy for COVID-19
As the situation with COVID-19 evolves day-to-day, our top priority during these challenging times continues with the health and safety of our workers, customers and communities.
At XXL & CO LTD., taking care of the community and our team of employees is important to us.
We are aware of proper hand washing protocol, work areas are cleaner prior to shipping each package and cleaned at the end of each day.
As always, our XXL Support team remains available if you have further questions! email@example.com
Thank you for your patience and understanding. We're all in this together.
The XXL scrunchie has been a way for me to express SOME style, which can be a challenge when you are a healthcare worker who wears scrubs all day. Thanks for bringing some brightness to my day!
My new obsession!!!
Best Scrunchies EVER!!! Holds all my thick hair nicely. Where has this been all my life?
Amazing quality, and so pretty!!!
Mariana Juliana A.
I bought this scrunchie for my sister as a Christmas present. She has long black hair so she loved it and me too. Highly recommended!
the material wasn’t what i was expecting but still cute!
This is the 2nd review I have given! And I will be sharing a third after this one. Long story short! LOVE THIS PRODUCT!! WORTH EVERY PENNY!!
Love this colour! It’s so versatile and the silky smooth colour is amazing ! These scrunchies actually keep my hair up instead of having to fix every hour or so like regular ones !
I love these scrunchies. Came so quickly. The cutest packaging, and the scrunchies felt amazinggg!!! I have to get more now. I’ve received so many compliments on the Ellen scrunchie, and so many of my coworkers are trying to twin now. We love it
Cute! Favorite scrunchie for fall ❤️
Bought this as a gift for a friend and she loved it! Also a gorgeous colour and perfect for the holiday season
Loved the scrunchies but wasn't sure how well they would work with my hair (I'd just gotten a hair cut and could just make a ponytail). They're so pretty I went ahead and bought one - hair grows after all - and I love it! Worn in a top bun or low pictured here it just adds the perfect little extra to any outfit and secures my hair well.
Love this so much! From the colour to the material it’s simply fantastic! It holds all my hair perfectly and it’s very fun and unique how big it actually is!
Such a beautiful colour
I love everything Tina makes!! I never use to wear scrunchies much because I didnt think they would show through my super curly hair
.. the fact that these are giant is the best and super cute great quality ... I have I think 15 now and everyone one of them is my favorite!
Absolutely can’t go back from now having an XXL scrunchie. I wear it out and to school! Love ya XXL scrunchie thankyou and big love! ❤️
XXL scrunchie was my BEST travel companion!! Me and my three besties matched the whole trip and it added that extra flair to my short hair!!